Google technical support is included in every paid licence, and you reach it from the Admin console, so only a user with administrator rights can open a case. Google runs it 24/7 in English; some countries also get local-language support, but Latvia is not on that list. What it can and cannot do: our support guide.
If you want a human who knows your environment and replies the same working day, that is us: +371 22 30 50 90, info@freeit.com.
