If you have contacted us and our technician asks to start a remote session, do the following:

  1. Call us: +371 22 30 50 90. A remote session always starts with a conversation.
  2. Download the tool the technician names:
    TeamViewer QuickSupport or AnyDesk. No installation needed, just run the file.
  3. Read the on-screen ID to the technician. You see everything we do and can end the session at any moment.

Security note

We never call first asking for remote access. If anyone claiming to be “support” demands access to your computer or bank details, hang up and call us on the number you know.